DomoticsExplorer: Check the documentation for Zigbee — there's a helpful writeup that covers your exact question.

3 hours ago · profile

Completely agree — I had the exact problem and solved it by reconfiguring the hub. Took me longer than expected that setting.

See also

• Has anyone gotten Matter devices working smoothly?
• Why is my sensor not responding after restart?
• Anyone set up with automation tools for advanced logic?